Returns & Refunds Policy for Camasi Foods

At Camasi Foods, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund process.

1. Eligibility for Returns

– Returns are accepted within [X] days of delivery.

– Items must be unused, in their original packaging, and in the same condition as received.

– Certain perishable items (such as fresh produce and dairy products) are not eligible for returns due to health and safety regulations.

2. Non-Returnable Items

– Perishable food items.

– Opened or used products.

– Gift cards and promotional items.

3. How to Request a Return

– To initiate a return, please contact our support team at [your contact email] with your order number and reason for the return.

– Once approved, you will receive return shipping instructions.

– Customers are responsible for return shipping costs unless the item was damaged or incorrect.

4. Refund Process

– Once we receive and inspect the returned item, we will notify you of the refund approval.

– Refunds will be issued to the original payment method within [X] business days.

– Shipping charges are non-refundable unless the return is due to our error.

5. Damaged or Incorrect Orders

– If you receive a damaged or incorrect product, please contact us within [X] days of delivery.

– Provide clear photos of the product and packaging for verification.

– We will replace the item or issue a refund at no additional cost.

6. Exchanges

– We only replace items if they are defective or damaged.

– If you need an exchange for the same item, contact us at [your contact email].

7. Late or Missing Refunds

– If you haven’t received a refund within the expected time frame, check with your bank or payment provider.

– If the issue persists, please contact us for assistance.

8. Contact Us

If you have any questions about our return and refund policy, please reach out to us at here4u@camasifoods.com.